Hero Image

Dispute a payment

Please use this form to dispute a payment that has been made but which you consider to be unjustified.

In addition to your personal details, we require the following information:

  • The payment date
  • The corresponding invoice number
  • Any supporting documents (screenshot/PDF) as attachments
  • The reason for your complaint

We will then investigate the matter, contact you directly if necessary, and refund the amount via MOQO if justified.